Nutraceutical Merchant Account

Nutraceutical Merchant Account

Are you a nutraceutical business looking for smoothly efficient payment processing merchant accounts?  You’ve come to the right place.  Accept payments from US and international customers quickly and easily with nutraceutical merchant accounts.

  • Low Rates.  Combine top-notch technology with low rates.  Contact us today for your no-obligation rate comparison.
  • Fast Approvals.  Get more orders faster.  Most accounts are approved in 1-3 days
  • Quick Settlements.  Next day settlements for debit / credit card payments.  Same day settlements for qualified accounts.
  • Level 1 PCI-DSS Gateway.  Protects your business and your customers. Military grade security exceeds the most stringent requirements for compliant payment processing.
  • Extensive Network of US & International Banks.  Get a single account.  Or diversify accounts among different acquiring banks to mitigate processing risk.
  • Load Balancing.  Streamlines management of multiple accounts.  Distribute processing among accounts. Get more volume quickly.  Easy-to use centralized dashboard.
  • Rich Cloud Reporting.  Get the up-to-date reports quickly.  Add fields and customize formats to meet your requirements.
  • Fraud Fighting Tools.  Protect your business from against cyber criminals.  Accept good orders quickly.  Decline fraudulent transactions before they happen.
  • Integrate Payment Processing.  Payment gateway is integrated with most CRM, shopping carts, and software platforms. Seamless data exchange with internal systems increases productivity.
  • Decrease Chargebacks. Chargeback prevention and mitigation services help you manage & protect your nutra merchant accounts.
  • Multi-Channel Payments.  One-time and recurring payments.  Sell online and through mobile apps.  Securely enter MOTO transactions with unlimited virtual terminals.  Add alternative payment methods to increase sales

 

Who are Nutraceutical Merchants?

Nutraceutical merchant accounts are established for US and international businesses in all nutra industry segments. Contact us today to get started.

Nutraceutical merchants include companies selling nutrients, dietary supplements and herbal products used by consumers to enhance beauty, improve health, stimulate sexual desire, boost energy, promote healthy skin & enhance biological functions.

Nutraceuticals are a huge industry. More than 75% of Americans have purchased nutra products. Everyone is searching for ways to feel better, look better, have better sex, and still maintain plenty of energy to live a vibrant life.

Millions of customers throughout the world consume nutraceuticals on a recurring basis. The global wellness market generates $4.2 trillion yearly and is growing twice as fast as the global economy. World-wide, wellness represents 5.3% of the total global economic output.


 

High Risk Merchant Services for Nutraceuticals

While there are many well established nutraceutical businesses, banks classify the industry as high risk.  Reasons for the high-risk classification include the lack of regulatory standards on nutraceutical products. increased risk of chargebacks, & continuity billing models which are based on recurring payments. 

Still, there are excellent processing options for nutra merchants.  Quickly establish nutraceutical merchant accounts for debit / credit card processing at highly competitive rates through our extensive network of banks that are friendly to the nutraceutical industry. 

Add electronic check processing to your merchant accounts to get sales from customers that are maxed out on cards, do not have cards, or who simply prefer to pay you through a bank account rather than a card.  Electronic checks also have lower rates than cards, saving you money on processing fees compared to cards.


 

How to Apply for Your Nutra Merchant Account

Nutraceutical merchant accounts are available for most nutra product offerings including:  Anti-aging, blood sugar balancing, colon cleansers, dietary / hormonal supplements, immune system boosters, metabolic & musculoskeletal health products, nutritional beverages, skin care, sexual performance enhancers, stress management, vitamins & minerals, weight loss, and workout supplements.

Application for nutraceutical merchant accounts is always free, with no obligation.  Our goal is to provide you with the lowest rates, fastest approvals, and best terms for payment processing.  

High volume Nutra merchant accounts are our specialty.  Get the processing capacity you need to manage & grow your nutraceutical business.

Allow 3-5 business days for approval of US nutraceutical credit card processing accounts.  International nutra merchant accounts take 7-14 days for approval from the time the completed application file is received.


 

How Nutraceutical Merchant Accounts are Approved

Once your application is received, the underwriting team immediately begins review of the file. 

The first item the underwriting team reviews are the products being sold.  Ingredients are examined to be sure ingredients can be sold in the countries where they are being offered.  Some ingredients can be sold in some countries while not in others. 

Once the product ingredients are reviewed, websites and marketing materials are examined to verify there are no unproven claims about the products being sold.  This is done because some nutraceutical companies in the past were shut down by government agencies for false and misleading marketing associated with products.  Therefore, as a precaution, the underwriting team routinely confirms that nutraceutical merchants properly adhere to rules, regulatory guidelines, and operate legally.    

Processing history is reviewed as part of the underwriting process with an eye to chargebacks. If chargebacks are low, that’s great.  If chargebacks are edging up, include an explanation as to the reason and what is being done to bring them under control.

Naturally, be sure that you have enough money in your business bank account to the substantiate processing volumes requested on the application form.  This demonstrates there is enough money to run the business and cover any chargeback risks associated with your nutraceutical merchant account. 


 

Helpful Hints for Nutraceutical Merchant Account Approvals

Credit scores for the signer on the account are checked as part of the underwriting process.  If credit is not great, adding a co-signer with good credit will help get the account approved.   

The underwriters check all pages of your websites or mobile apps.  Be sure all pages load fast & display properly.  Privacy, refund, shipping and other relevant policies need to be displayed. 

Emails & phone numbers are sometimes contacted by the underwriting teams to be sure that adequate customer service is being provided.  You will not know if an underwriter calls or writes since it will appear to be simply an interested consumer contacting you. 

Be sure all calls & emails are answered promptly.  If calls forward to voice mail, identify the name of the company and when the caller can expect to hear back from you.  Use autoresponders for email so customers know you received the email and when a response will be sent.   Then answer within the timeframe promised.

The underwriting team often conducts internet searches for reviews on the company, products, and owners.  It’s a good idea to do this yourself so you’ll know what’s out there.  Naturally, no company has perfect reviews.  Still, if negative comments are uncovered, do your best to respond in a positive manner.  This helps demonstrate that you care about your customers and your online reputation. 

Nutraceutical merchants following these easy tips increase the likelihood of account approval.  And help you obtain the lowest rates, highest processing limits, and most flexible reserves.


 

Nutra Merchant Accounts & Chargebacks

Nutraceutical merchants are vulnerable to chargebacks.  The majority of nutra products are not regulated.  Claims about products are seldom supported by verifiable clinical studies or scientific evidence.  Buyers looking for fast fixes purchase the products.  Then initiate chargebacks saying that the products don’t work.

Let’s face it.  Claiming a product doesn’t work is easier than taking personal responsibility for proper eating, exercise, or self-care. 

To sell more products, nutra merchants may offer “free trials” that require customers to opt out if they do not want to be billed for more products.  Buyers may forget they agreed to these terms and initiate chargebacks when new charges appear on their credit card statements.

Other times, buyers’ remorse sets in after making a purchase.  Consumers then call their issuing bank claiming that the product did not perform as promised and initiate a chargeback.

Some buyers routinely engage is what is known as “friendly fraud”.  In these situations, a chargeback is initiated as buyers try to get a product free without paying for it.  Buyers realize card issuing banks frequently side with them card holders than the nutra merchant since the card holder is a customer of the bank. 


 

How Nutraceutical Merchants Lower Chargebacks

Here are some effective best practices for keeping nutra merchant chargebacks under control. 

First, clearly display refund policies on your website.  When customers contact you, refund the purchase price.  Even if you suspect the reason for the refund is not true, issue one anyhow.  Otherwise, the customer is going to initiate a chargeback and you’ll be right back in the same spot.  This is the simplest way to protect your merchant account from excessive chargebacks. 

Use clear descriptors so customers can clearly identify the purchase on their billing statements.  And include a phone number or other way to contact you.  This information can also be reinforced on the website.  And in an email receipt sent to the buyer after the sale is complete.

Emailing buyers after the purchase helps control chargebacks.  Reinforce the information that will show on the credit card statements and assure buyers that you want them to be pleased with the purchase.  Encourage buyers to contact your customer service team to discuss any issues.  Send follow up emails to thank buyers, inform them of new products or promotions, and keep up a dialogue with them.

Still, no matter how easy nutra merchants make it for customers to get a refund, buyers often call their card issuing bank to get a refund rather than contacting you.  Early warning chargeback services let you know when customers called their card issuing banks.  Giving you time to issue the refund before it turns into a chargeback.

Chargeback mitigation services help you fight chargebacks once they occur.  And help you determine which chargebacks you have the best chance of winning.

The card brands offer 3D secure programs to offload the risk of chargebacks by adding an extra security layer at checkout. These programs have been greatly enhanced and are far more effective now than in the past. 


 

Why Nutraceutical Merchants Choose Us

Here’s some of the reasons nutraceutical merchants report for choosing us as their nutra merchant account provider.

  • Competitive Rates.  We meet or beat any competitor. Contact us today for a non-obligation rate comparison.
  • Fast Approvals.  Rapid approvals get you more orders faster.
  • Chargeback Prevention & Mitigation.  Stop chargebacks before they occur.  If chargebacks happen, fight the ones you can win. And offload some chargebacks back to the card brands with optional 3D Secure services.
  • High Volume Processing.  Get the processing capacity you need.  Establish a single high-volume merchant account.  Or mitigate processing risk with more than one nutra merchant account.
  • Domestic & International Nutraceutical Merchant Accounts.  Great option for merchants targeting international markets. Processing payments through acquiring banks in the regions where your customers live gives you a huge boost for card approvals. 
  • Accept One-Time & Recurring Payments.  Unlimited recurring billing plans included with all accounts. Recurring billing is convenient for consumers.  And profitable for you.
  • Multiple Payment Options.  Accept all credit & debit cards.  Add echecks for sales lifts up to 30% from US buyers.  Add local “in-country” payment methods to get up to 40% more sales from international buyers. 
  • Dedicated Service.  Highly trained representatives understand your business and are committed to your success. Get the help you need whenever you need it.
  • PCI-DSS Level One Security. Secure nutraceutical payment gateway safeguards your business and protects your customers’ sensitive payment information.  
  • Fraud Protection.  Built in fraud fighting tools to prevent cybercrime. Quickly approve good orders, decline fraudulent ones, and set aside questionable orders for review. 

Let Us Work for You

Your Success is Our Mission

At National ACH, we’ve done our homework on payments. Use our expertise to get the payment processing capacity you need to manage & grow your business. Our “niche” market is high risk & high volume payment processing. Yet, standard risk merchants also benefit from our services. We are always happy to talk with you, with no obligation. Discover top notch service along with the iron-clad secure processing solutions you are looking for. Payments power your business success.

CHOICE OF MERCHANT SERVICES

National ACH is a one-stop-shop for all your merchant service needs.

Debit Credit Card Processing

High Volume US & International merchant accounts

Learn More >

ACH Processing

Auto debits your customers’ bank accounts.  Electronically settles funds  to you

Learn More >

Same Day ACH Credits

Money sent today is received today

Learn More >

Echecks Processing

More flexible than ACH for high risk merchants

Learn More >

Want to see NationalACH in action?

See a Free Demo

Contact us at 702-323-5761