Applying for a Check 21 eCheck Merchant Account
Applying for an account is straight forward. You submit application along with supporting documentation. Account approval takes 3-5 business days.
Supporting documents include: Color copy of ID for signer on account, bank statements, processing history, voided check from depository account, and business formation documents.
It’s helpful if the signer on the account has good personal credit. If credit is not good, adding a co-signer with good credit will help get the account approved.
Once the application package is received, the underwriting team verifies the information on the application form. Then, supporting documents are reviewed.
If you have a website, go through the site and confirm all pages are displaying properly. Clearly display privacy, returns, shipping, customer service contacts and other pertinent information.
For merchants without websites, include marketing materials, pricing lists, sample of sales agreements or an executive overview in your application package. This helps underwriting understand what is being sold and the terms associated with the purchase.
Underwriters may conduct internet searches for reviews on a company or owners. During the application process, do a search yourself so you’ll know what’s out there. Naturally, few companies have perfect reviews. Still, if you encounter negative comments, do your best to respond in a polite & professional manner, demonstrating that you care about customer service.
Once Check21 merchant account is approved, a merchant account ID will be issued. And you can start processing immediately.